Services & Solutions

 

CASE STUDY #2- IBM Personal Computers

Reaching Customers Worldwide

IBM as a global company needed to keep up understand consumer buying patterns on a daily basis and developed a campaign to survey customers whenever they buy a computer...anywhere in the world.

By distributing this survey as part of the bootup, IBM was able to give consumer the choice of options to reach IBM (mail, email, fax, post) while providing a survey in multiple languages.

The result was a system that significantly reduced the costs to IBM to collect information while dramatically improving IBM's responsiveness to customers.

 

 

Connectione and IBM are registered trademarks of each company, respectively

Business Assessment and Planning

Professional help for business and IT performance improvement

The business climate of today requires a lot of zigging and zagging to stay ahead, but you also needs good information - about your capabilities in the marketplace - to move forward. Let Acceleros assist you with any aspect of your business planning - from setting strategic goals to market planning. Our team of professionals can help you assess your strength and help you beat the competition.

Social Network Consulting Services

Helping businesses take advantage of social networks and Web 2.0
Whether it is providing social network analyis (SNA), market monitoring, or social media marketing, Acceleros provides social network consulting to get businesses up to speed qiuckly while helping them navigate the complexities of the social web. Together, we help you build your "socialprise".

Enterprise Change Management

Tools, process and procedures for meet changing needs

Customer relationship expectations are changing rapidly, but are your tools, process and procedures keeping up? Let Acceleros assist you design enterprise structures that can serve your goals in a world of rapid change. Our teams work directly with your internal change agents to make change happen.

Customer Strategy and Marketing

On and off the web, you need a 360-degree view

When it comes to e-business marketing, traditional stores, customer databases, daily transactions, online surveys and polls and other marketing tools, your business needs a clear view into what is happening with your customers and markets. Our teams work closely with you to ensure the effectiveness of your marketing goals, strategies and systems.

IT Managed Services

Professional help for internal and outsourced IT services

Managing transitions - from M&A activities to outsourced services - can be difficult even when their is good coordination between various groups. But, do your teams understand the complexity and all of the details that go into good managed services? Acceleros'Transition Management teams help ensure that your managed service projects are conducted smoothly and on time with as little impact to the overall business as possible.

New Technology Ventures

Providing the edge for startups

New technology startup companies often need specialized help in getting the company to market. Acceleros provides specialized assistance to technology startups ranging from marketing and sales planning to mentoring and temporary management. Let us know what you are planning and get us involved as early as possible.

 

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