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Services & Solutions

CASE STUDY #2- IBM Personal Computers
Reaching Customers Worldwide
IBM as a global company needed to keep
up understand consumer buying patterns on a daily basis and developed
a campaign to survey customers whenever they buy a computer...anywhere
in the world.
By distributing this survey as part of the bootup, IBM was able
to give consumer the choice of options to reach IBM (mail, email,
fax, post) while providing a survey in multiple languages.
The result was a system that significantly
reduced the costs to IBM to collect information while dramatically
improving IBM's responsiveness to customers.

Connectione and IBM are
registered trademarks of each company, respectively
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Business Assessment and Planning
Professional help for business and IT performance improvement
The business climate of today requires a lot of zigging and zagging
to stay ahead, but you also needs good information - about your
capabilities in the marketplace - to move forward. Let Acceleros
assist you with any aspect of your business planning - from setting
strategic goals to market planning. Our team of professionals can
help you assess your strength and help you beat the competition.
Social Network Consulting Services
Helping businesses take advantage of social networks and Web
2.0
Whether it is providing social network analyis (SNA), market monitoring,
or social media marketing, Acceleros provides social network consulting
to get businesses up to speed qiuckly while helping them navigate
the complexities of the social web. Together, we help you build
your "socialprise".
Enterprise Change Management
Tools, process and procedures for meet changing needs
Customer relationship expectations are changing rapidly, but are
your tools, process and procedures keeping up? Let Acceleros assist
you design enterprise structures that can serve your goals in a
world of rapid change. Our teams work directly with your internal
change agents to make change happen.
Customer Strategy and Marketing
On and off the web, you need a 360-degree view
When it comes to e-business marketing, traditional stores, customer
databases, daily transactions, online surveys and polls and other
marketing tools, your business needs a clear view into what is happening
with your customers and markets. Our teams work closely with you
to ensure the effectiveness of your marketing goals, strategies
and systems.
IT Managed Services
Professional help for internal and outsourced IT services
Managing transitions - from M&A activities to outsourced services
- can be difficult even when their is good coordination between
various groups. But, do your teams understand the complexity and
all of the details that go into good managed services? Acceleros'Transition
Management teams help ensure that your managed service projects
are conducted smoothly and on time with as little impact to the
overall business as possible.
New Technology Ventures
Providing the edge for startups
New technology startup companies often need specialized help in
getting the company to market. Acceleros provides specialized assistance
to technology startups ranging from marketing and sales planning
to mentoring and temporary management. Let us know what you are
planning and get us involved as early as possible.
Let us show you how
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